Responsible Gambling

Play Smart. Stay in Control.

At DC Bet, we want gambling to remain an enjoyable form of entertainment. We are committed to promoting responsible gambling and providing our customers with information, tools and support to help them stay in control of their betting and gaming activity.

Gambling should never be viewed as a way to make money, solve financial problems or recover losses. It is important to understand the risks, set personal limits and only gamble with money you can afford to lose.

If gambling stops being fun or begins to affect your finances, relationships, work or everyday life, it may be time to take a break and seek support.

Gambling Should Be Entertainment

Betting and gaming involve risk, and outcomes cannot be guaranteed. There is no strategy that can guarantee winnings, and past results do not guarantee future outcomes.

To help keep your gambling enjoyable:

Only gamble with money you can afford to lose.
Set a budget before you start and stick to it.
Never gamble to recover previous losses.
Keep track of your deposits, bets, wins and losses.
Set a time limit for your gambling sessions.
Take regular breaks from gambling.
Never borrow money to gamble.
Do not gamble when you are upset, stressed or under the influence of alcohol or other substances.
Understand the rules and risks of the games you choose to play.
Remember that gambling is entertainment, not a source of income.

Stay in Control With Gambling Limits

DC Bet provides responsible gambling tools designed to help you manage your gambling activity.

Where available through your account, you may be able to set limits on:

Deposits
Wagers
Losses
Gambling time
Session duration

Setting a limit before you begin can make it easier to keep your gambling within an amount and timeframe that feels comfortable for you.

You can review your responsible gambling settings through the relevant section of your DC Bet account. If you need assistance with responsible gambling tools, our Customer Support team can help.

Time-Out

Sometimes, taking a short break from gambling is the right choice.

A time-out allows you to temporarily restrict your access to betting and gaming for a selected period. During the time-out period, you will not be able to use the restricted gambling services.

If you feel that you are spending too much time gambling, spending more than intended, or simply want to step away for a while, we encourage you to use the time-out facilities available through your account.

Self-Exclusion

If you feel that you need to stop gambling, you can request self-exclusion.

For customers in Great Britain, self-exclusion is available for a minimum period of six months. Once self-exclusion has been activated, you will not be able to use the relevant gambling services for the selected exclusion period.

Self-exclusion is intended to be a serious commitment. You should not expect to be able to cancel or shorten your self-exclusion before the agreed period has ended.

During a self-exclusion period, DC Bet will take appropriate steps to prevent you from gambling and to remove you from relevant gambling marketing communications.

If you have funds remaining in your account when self-exclusion is activated, these will be dealt with in accordance with our applicable terms and procedures.

If you believe you may have a gambling problem, we strongly encourage you to seek independent professional support in addition to using self-exclusion tools.

GAMSTOP

If you are based in Great Britain and want to exclude yourself from online gambling with participating operators across Great Britain, you can register with GAMSTOP, the national online self-exclusion scheme.

GAMSTOP allows you to request self-exclusion from participating online gambling operators through a single registration.

You can find more information and register through the official GAMSTOP service.

Reality Checks

Reality checks can help you keep track of how long you have been gambling.

Where available, you can choose how frequently you receive reality-check reminders during your gaming session. When the selected period has passed, a notification will remind you how long you have been playing and give you the opportunity to decide whether you want to continue.

Taking a moment to check your playing time can help you make more informed decisions about your gambling.

Customer Interaction

DC Bet monitors gambling activity to help identify signs that a customer may be at risk of gambling-related harm.

Where appropriate, we may contact customers to provide responsible gambling information, discuss their gambling activity, recommend the use of limits or time-outs, encourage a break from gambling, or take other appropriate action.

Our approach is designed to help customers remain in control and to support safer gambling.

If we contact you about your gambling activity, we encourage you to consider the information provided and make use of the responsible gambling tools available to you.

Signs That Gambling May Be Becoming a Problem

Gambling can become harmful when it starts affecting other areas of your life.

Consider taking a break or seeking support if you:

Spend more money than you intended.
Gamble for longer than planned.
Feel the need to increase your bets.
Try to win back money you have lost.
Hide or minimize your gambling from people close to you.
Borrow money or sell possessions to continue gambling.
Feel stressed, anxious or upset because of gambling.
Neglect work, family, studies or other responsibilities because of gambling.
Find it difficult to stop or take a break.

If any of these signs feel familiar, you are not alone. Support is available, and asking for help is an important step.

Underage Gambling

Gambling services are strictly for adults.

You must be 18 years of age or older to use DC Bet's gambling services in Great Britain.

DC Bet will carry out age and identity verification checks. Your age will be verified before you are permitted to deposit funds or gamble.

If we are unable to verify your age, your account may be restricted or suspended until satisfactory verification has been completed.

If you are a parent or guardian, we recommend using parental controls and device-level restrictions to help prevent children from accessing gambling websites and applications.

Protecting Young People

Gambling services are intended for adults only.

Parents and guardians can use parental-control tools available on computers, smartphones, tablets and other internet-enabled devices to restrict access to gambling websites and content.

You should also avoid allowing children to access your DC Bet account, devices used to gamble or payment methods.

Getting Help

If you are concerned about your gambling or someone else's gambling, independent and professional support is available.

If you are in Great Britain, you can seek help from organizations such as GamCare, which provides information, advice and support for people affected by gambling.

You may also wish to speak with a healthcare professional, counsellor or another trusted support service.

If gambling is causing financial, emotional or personal difficulties, seeking support as early as possible can make a meaningful difference.

GAMCARE
GamCare provides free information, advice and support for people affected by gambling-related harm.

You can contact GamCare through its official support services for confidential advice and guidance.

GAMSTOP
If you want to exclude yourself from online gambling with participating operators across Great Britain, you can register with GAMSTOP.

GAMSTOP provides a single self-exclusion service covering participating online gambling operators.

Remember

Set your limits. Know your risks. Take breaks. Stay in control.

Gambling should always remain a form of entertainment. If it stops being enjoyable or begins to affect your life, take a step back and seek support.

Need a Break?

If you feel that gambling is becoming difficult to manage, use the responsible gambling tools available through your DC Bet account or contact our Customer Support team for assistance.

Play responsibly. Stay in control.